Referral Ask Script
Ready-to-use scripts for asking customers for referrals — in person, by email, and a copy-paste intro for them to forward.
Referral Ask Script =================== Most word of mouth dies in silence. Customers would refer you if you made it easy and asked at the right moment. Use these scripts. WHEN TO ASK - Right after a project finishes well - After positive feedback (a thank you, a good review, a kind email) - When a customer specifically tells you the work helped them THE ASK (in person or on a call) "Really glad this worked for you. If you happen to know anyone else who [specific situation — e.g. is starting a business, struggling with bookkeeping, trying to find a new house], would you mind sending them my way? I'd really appreciate it." THE ASK (by email or message) Subject: Quick favor Hi [Name], Thanks again for the chance to work together on [project]. Really glad [the specific outcome] worked out. If you happen to know anyone else who [specific situation], I'd love an intro. Easiest way: just forward this email and CC me — I'll take it from there. Either way, thanks again. [Your name] COPY-PASTEABLE INTRO FOR THEM TO FORWARD "Hi [Friend], You mentioned [their problem] a while back — wanted to introduce you to [Your name] who helps [your offer in one line]. They did [project] for me recently and it was [result]. [Your name] — [your friend] mentioned [their situation]. Sounds like you two should connect. [Your contact info]" FOLLOW UP - Track every referral source in your customer sheet - When a referral becomes a customer, tell the original referrer - Send a small thank you (handwritten note, gift card, public shoutout) - People who get acknowledged refer again
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